Change the place where you use the mouse, test whether the frequency is affected by another device or not. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. Genius ErgoMedia – install the driver manually Download the setup file for Genius ErgoMedia driver from the link below. Check if your laptop recognizes the mouse or not in the Device Manager. The supported OS is always shown on the package. Shutdown and restart your computer and enjoy the new driver, it is as simple as that. If the problem is still the same, contact our customer support for assistance.

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I need a service manual to check for potential problems, so can repair it ourselves. You can also try it on a different laptop erhomedia another USB port to exclude the battery low problem.

Run the driver setup file from a Windows account with the highest privileges rights. If your User Access Control Service UAC is running then you will have to confirm the installation of the driver and egomedia the setup with administrative rights.

If yes, there is no need to install a driver. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. Change the place where you use the mouse, test whether the frequency is affected by another device or not.

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Unfortunately, we do not offer global warranty on our products.

Keyboard + mous Genius ERGOMEDIA 8000

The mouse sensor data read performance will be impacted. S so that means no driver is required always check that package contents.

The double click is a button switch problem if you did not use any other firmware to update it. Try to change the battery first. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same.

Can you send me the driver? If it is not working after changing the battery, try to turn the mouse switch off and on again. How do I solve this? Genius ErgoMedia – install the driver manually Download the setup file for Genius ErgoMedia driver from the link below. But if it is not a wireless mouse, the mouse is broken. If ergommedia problem is still the same, contact our customer support for assistance.

I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons.

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We appreciate your feedback for your Genius product user experience. The mouse is not detected.

Download and install Genius ErgoMedia – driver id

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. The developer of this driver was Genius.

Only download this driver. My mouse has a left button problem – when I click once, sometimes it clicks twice.

If you have any other questions, contact customer support for assistance. Mouse will stop working when moving or the cursor jumps randomly for no reason.

Is there anything I can do? This driver was not digitally signed. It is brand new, I bought it from Amazon, how do I get a replacement? Check if your device is a plug-n-play device or not. Check if your laptop recognizes the mouse or not in the Device Manager.

What is your global warranty on your products? Shutdown and restart your computer and enjoy the new driver, it is as simple as that.